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Complaint Reporting Form

Maestro | Student Grievance Office

This form is the official channel for submitting a formal complaint. Before submitting, you must have first raised your concern directly through Student Services on the Maestro platform. If you have not yet contacted Student Services, please do so before completing this form. You may also consult the Student Information Center for guidance on policies and procedures.

All information provided is kept confidential and used solely for the purpose of reviewing and resolving your complaint. Complaints are respected and honored. No reprisals or retaliation shall be invoked against any student for processing, in good faith, a complaint, either on an informal or formal basis, or for participating in any way in these complaint procedures.

Student Information

First Name

Last Name

Email Address

Please use the email address you use to sign in to Maestro. This is required for us to locate your account.

Complaint Details

Summary of Concern

Please include as many details as possible — full names, dates, course numbers, and any other relevant information. Note: This form is not for grade disputes or academic grievances. If you wish to dispute a grade or assessment result, please contact Student Services directly.

Have you previously raised this concern with Student Services on the Maestro platform?

Yes

Resolution Sought

Describe the specific outcome or resolution you are seeking.

Supporting Documentation

You may attach supporting documents, screenshots, emails, or other relevant files.

Attach Supporting Documents

Acknowledgment

Untitled checkboxes field

I confirm that the information provided above is accurate and complete to the best of my knowledge.

I understand that a written response will be provided within 10 business days, and that I have the right to escalate my concern in accordance with the published grievance policy if I am not satisfied with the outcome.